Apr 12 2006

Lexware losts one costumer - lexware buchhalter is the reason

veröffentlicht von Mathias Bank. Abgelegt unter: Allgemein

For a long time, I used lexware buchhalter for bookkeeping. It was quite easy to make the job. But I was annoyed about the update politics of lexware: so you have to buy every year a new version. That’s not cheap, so I cannot afford this every year.

In Germany, you have to do your sales tax summary reports (Umsatzsteuervoranmeldung) online since 2005, there is a software called Elster. To use this software out of my bookkeeping software, I have bought the new version of lexware buchhalter last year. In the new version, I can nearly only see a better markup. The handling was as bad as in the old version (the same problems, nothing has changed).

But today, ne new version doesn’t work any longer with Elster: Assistent für ELSTER-Übertragung schmeißt mich ohne Fehlermeldung raus. Lexware doesn’t want to give an update for my version (which is only one year old!).

This is surely the last software of lexware I have bought. I can agree about buying new software every 2 or 3 years. But - if I cannot afford a new version - I want to get updates for my software at least for 2 years. Lexware: you have lost one customer. I hope, this text will open your eyes!

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Bisher 3 Reaktionen

  1. Konstantinon 19. Mai 2006 at 19:13

    - Title should be: Lexware lost a customer (without the s)
    - Aren’t you still annoyed by lexware’s update policy?
    - …a new version every year.
    - I can hardly see anything else than a better markup
    - what should “markup” mean in this context?
    - was the handling as bad or is it still?
    - does the new version no longer work with Elster just today?
    - …doesn’t want to provide an update…
    - This is definitely the last piece of software from lexware I’ve ever bought
    - I can agree on buying new software…

    All corrections are provided without warranty.

  2. mathias-bank.deon 20. Mai 2006 at 13:25

    Thanks, I’m still training my english. That helps a lot!

    - One questions: why is there no “s” after lexware? I think it’s 3. person singular.
    - Markup meens, it only looks better.
    - Yes, the new version doesn’t work with Elster until now.

    Really thanks to your help. I won’t correct them in the original text so every person will know, what you mean. But I have recognized your message and I hope, I have learned of it.

  3. Konstantinon 20. Mai 2006 at 13:40

    - It doesn’t matter if it’s third person because it’s simple past and there is no trailing s
    - http://www.dict.cc/?s=markup but you probably mean “makeover”

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